I had to take a little drive today to get de-cranked! I no longer have tolerance with customer service people that don't speak the queens English ( That's a nod to Cecil!) I have an Alaska Airline credit card with miles and I needed to get all the info on that switched to a new address, phone and e-mail. I could not do it online so I called the number that they had on the web page, after listening to my options it said "press 1 for English and then is Spanish it said press 2 for Spanish. I pressed 1, I got a lady that did not speak English, I have 2 years of high school Spanish, we might have done better if we tried that! So after about 10 minutes of pure hell we figured out what needed to be done, and she said " all O.K. now" So I get off the phone and signed in...didn't work....called the number again, pressed 1 for English, hung up, different person, but they didn't speak English! Called my friend Kellie, she talked me down, I called again, pressed 1 for English, stayed on the phone with the NON English speaking person for about 10 minutes, " all O.K. now"
and I tried again to sign in and it worked! But why let me press 1 for
English and not have Betty Sue from Kansas on the phone?!
I want a Betty Sue when I need help on the phone. So I gathered up the dog and went for a drive. I do believe that fall is hitting Wisconsin, I'm starting to see a few of these colors, I am looking forward to fall and seeing more then yellow! And it worked, I calmed down.
English and not have Betty Sue from Kansas on the phone?!
Beautiful red tree. We are starting to look yellow in certain areas.
ReplyDeleteI called the Travelocity help number once and got someone from another country who kept pronoucing this place that sounded like Oharo and I kept thinking he was saying Ohio and I kept saying "no, I'm traveling through Chi-caw-go." It finally dawned on me he was saying O'Hare, as in Airport!!!!! I was cranky by the end of that phone call too. I feel your pain.